Privacy Policy

Introduction

Quick Response Process Serving, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our process serving services, visit our website, or interact with us.

By using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, address, phone number, and email address
• Legal documents and case information
• Payment and billing information
• Service recipient information (for process serving)
• Communication records and service history

Technical Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use your information to:

• Provide professional process serving services
• Process payments and maintain billing records
• Communicate about your service requests and case status
• Comply with legal requirements and court procedures
• Improve our services and customer experience
• Send important updates about our services
• Respond to customer service inquiries

How We Share Your Information

We may share your information with:

• Courts and Legal Entities: As required for legal proceedings and process serving
• Service Partners: Trusted partners who assist in providing our services
• Legal Compliance: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission and storage
• Secure file handling and document management
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Legal documents and service records may be retained for extended periods as required by law.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of non-essential communications
• File complaints about our privacy practices

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.